Shipping policy

Thank you for shopping with Arlyta Andrew Art.

Every artwork is carefully packaged to ensure it arrives safely and in excellent condition.

Processing Times

  • Original artworks: Orders are typically dispatched within 3–5 business days of purchase.
  • Fine art prints: Please allow 5–10 business days for printing and dispatch, as each print is produced to order.

If there are any unexpected delays, you will be contacted as soon as possible.

Shipping Within Australia

We ship Australia-wide using trusted courier and postal services. All orders include tracking, and signature on delivery may be required for larger or higher-value items.

Estimated delivery times:

  • Metro areas: 2–7 business days
  • Regional areas: 3–10 business days
  • Express delivery: 1-5 business days

International Shipping

We proudly ship to selected international destinations.

International shipping costs are calculated at checkout based on your location and the size of your order.

Please note:

  • Delivery times vary depending on the destination country and customs processing.
  • Any customs duties, taxes or import fees are the responsibility of the customer.
  • We are not responsible for delays caused by customs or international postal services.

Packaging

All artworks are carefully packaged using protective materials to minimise the risk of damage during transit.

Original artworks are securely boxed, while prints are shipped in protective packaging appropriate to their size and format.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the incorrect item, please contact us within immediately at arlytaandrewart@gmail.com with your order number and photographs of the item and packaging. We will work with you to resolve the issue as quickly as possible. You can also refer to our returns policy to find out more. 

Delivery Information

Please ensure your shipping address is accurate before completing your order. We cannot accept responsibility for delays or additional shipping costs resulting from incorrect or incomplete delivery information provided at checkout.

If you have any questions about shipping, please contact us at through our contact page before you place your order.